Month: April 2019

Really interesting article in the current issue of the Harvard Business Review, on “The Feedback Fallacy — why feedback rarely does what it’s meant to”.

Thanks for the share, @davidhinchliffe

“the research is clear: Telling people what we think of their performance doesn’t help them thrive and excel, and telling people how we think they should improve actually hinders learning.”https://t.co/86B6gli7ko

— David Hinchliffe (@davidhinchliffe) April 3, 2019

As coaches, I think we have all been there — “no, don’t do it like that”; “great, I like that!”

The article investigates why giving feedback based on our own definitions of “excellence” can be ineffective, or even damaging to the recipient.

And even gives an explanation, based in neuroscience, as to why affirmation can be more effective than praise.

The role of the coach is (should be) to draw excellence out, not to hammer it in!

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